2018-09-15

Application Engineer
Job Opportunity at Stratus Staffing

Posted on Sep 15

http://www.stratusstaffing.com    9498774532

Location: Charlotte, NC
Job Type: Full Time
Job ID: W4165981

Pump it up!

Application Engineer needed to provide customers the best pumping solution for their application. This is a customer-facing position, providing assistance through standard support channels (phone, email, and chat), and working with many customer departments, including Engineering, Purchasing, Project Management, Operations, and General Management.

Job Description

  • Determine best pumping solution based on the customer’s operating conditions, including pump and motor sizing and selections.
  • Review engineering/technical specifications and ensure our solution is compliant.
  • Serve as the key technical liaison, working cross-functionally with Sales, Engineering, Purchasing, Project Management, Operations, Customer Care, our vendors, and our global resources to modify existing offerings and create custom solutions.
  • Generate timely and accurate request for quotations.
  • Prepares and submits ETO, vendor, and project documents.
  • Assists with order entry of non-standard requests.
  • Create part numbers and bill of materials.
  • Drive continuous improvement rigorously.
  • Create high quality processes and work instructions.
  • Focus on delivering a positive customer experience.

Qualifications

  • Skilled with engineering documents and technical drawings
  • Experience with domestic and international engineering industry standards
  • Self-driven and able to self-manage
  • Strong verbal and written communication skills
  • Continuous improvement and data analysis skills
  • Proficiency with Microsoft Office. Experience with CRM, and ERP software systems preferred.

Education & Experience

  • Bachelor’s degree in engineering
  • 5 years of combined experience within in Production, Engineering, Technical Support, or Customer Service, with at least 3 years in a technical capacity. Experience with rotating equipment, including centrifugal, screw type, progressive cavity, and gear pumps.
  • Experience producing technical proposals detailing full scope of supply, evaluation, and acceptability or applicability to customer or industry standard specifications preferred.
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